Peran Hukum Kesehatan dalam Penyelenggaraan Pelayanan Kesehatan di Indonesia pada Layanan Telemedicine

Juliansyah Yugis Saputra; Dyah Ersita Yustanti

doi:10.62383/desentralisasi.v3i1.1526

Authors

Juliansyah Yugis Saputra Universitas 17 Agustus 45 Jakarta
Dyah Ersita Yustanti Universitas 17 Agustus 45 Jakarta

DOI:

https://doi.org/10.62383/desentralisasi.v3i1.1526

Keywords:

Consumer Protection Rights, Health Law, Health Service Regulation, Service Quality, Telemedicine

Abstract

The development of information technology has triggered significant changes in the Indonesian healthcare system, including through the implementation of telemedicine as a key innovation. This digital health innovation requires strengthening the role of health law to ensure service quality, patient safety, and legal guarantees for healthcare workers and service providers. This paper aims to examine the function of health law in the management of national healthcare services, with a particular focus on telemedicine healthcare services, and to evaluate the suitability of its regulations in protecting patient rights. The methodology used is normative legal analysis, which involves examining various laws and regulations such as Law Number 72 of 2023 concerning Health, Law Number 8 of 1999 concerning Consumer Protection, and Regulation of the Minister of Health Number 20 of 2019 concerning the Implementation of Telemedicine Services. Supporting data was obtained from reviewing national scientific journals, which discuss aspects of health law and telemedicine in Indonesia. The results of the study indicate that health law functions as a mechanism to regulate service standards, protect patient rights, and oversee the accountability of healthcare workers in telemedicine practices. However, the implementation of regulations related to telemedicine still faces several obstacles.

Downloads

Download data is not yet available.

References

Afrilies, M. H., & Naili, Y. T. (2023). Legal aspects of telemedicine health services in the perspective of health law in Indonesia in the digital era. Journal of Advanced Health Informatics Research, 1(1), 41-46. https://doi.org/10.59247/jahir.v1i1.23

Dahlan, R. (2025). A qualitative study of the protection of patients' rights and responsibilities of medical personnel under Health Law No. 17 of 2023. International Journal of Science, Politics and Law, 6(2), 213. https://doi.org/10.8888/ijospl.v6i2.213

Fauzullail, A. R., & Irfan, M. (2024). Perlindungan hukum terhadap pasien menurut Peraturan Menteri Kesehatan Nomor 20 Tahun 2019 tentang penyelenggaraan pelayanan telemedicine antar fasilitas pelayanan Kesehatan. Jurnal Private Law Fakultas Hukum Universitas Mataram, 4(3).

Hukum, P., Dalam, P., Konsultasi, L., & Online, K. (2023). Perlindungan hukum pasien dalam layanan konsultasi kesehatan online. Jurnal Hukum dan Kesehatan, 03(02), 81-90. https://doi.org/10.53337/jhki.v3i02.99

Hukum, P., Hak, T., Dalam, P., Kesehatan, P., Hukum, B., & Indonesia, P. (2023). Jurnal Pendidikan dan Konseling, 5, 1145-1150.

Indonesia, P. (2024). Peran hukum dalam menjamin hak atas kesehatan: Analisis perlindungan hukum bagi. Jurnal Kesehatan, 17(2), 58-69. https://doi.org/10.58294/jbk.v17i2.204

M Bonsapia. (2025). Aspek hukum telemedicine di Indonesia: Gap regulasi dan tantangan implementasi. Jurnal Juris, 9(1), 1636. https://doi.org/10.56301/juris.v9i1.1636

Makarim, M. H., & Wijayanto, E. (2024). Telemedicine on the legal system in Indonesia: Legal protection for patients and health workers. Dialogia Iuridica, 16(1), 27-48. https://doi.org/10.28932/di.v16i1.9422

Peraturan Menteri Kesehatan Republik Indonesia Nomor 20 Tahun 2019 tentang Penyelenggaraan Pelayanan Telemedicine Antar Fasilitas Pelayanan Kesehatan.

Seliana, I. (2025). Legal protection of telemedicine consumers: An analysis of the Consumer Protection Act and health regulations in Indonesia. Perspektif Hukum Hang Tuah - Menelaah bagaimana hukum konsumen dan regulasi kesehatan memengaruhi perlindungan pasien telemedicine. https://doi.org/10.30649/ph.v25i2.449

Seliana, I. (2025). Legal protection of telemedicine consumers: An analysis of financial loss and liability under Law No. 8 of 1999. Perspektif Hukum Hang Tuah

Setya, M. (2025). Pemeriksaan hukum layanan konsultasi medis jarak jauh dalam konteks hak pasien di Indonesia. Lex Crimen, 3(1).

Undang-Undang Republik Indonesia Nomor 17 Tahun 2023 tentang Kesehatan.

Undang-Undang Republik Indonesia Nomor 8 Tahun 1999 tentang Hak Perlindungan Konsumen.

Undang-undang, K. D. P. (2023). Fiat iustitia: Jurnal Hukum, 3(2), 154-164.

Wijaya, H., Pardede, C. D., & Sinambela, H. (2025). Rekonstruksi perlindungan hukum bagi dokter dalam praktik telemedicine: Perspektif UU Kesehatan No. 17 Tahun 2023 [Reconstruction of legal protection for doctors in telemedicine practice: Perspective of the Health Law No. 17 of 2023]. Jurnal Hukum Lex Generalis, 6(12). https://doi.org/10.56370/jhlg.v6i12.1889